DUTIES AND RESPONSIBILITIES: • Meet and greet all arriving guests with courtesy and professionalism. • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary knows cancellation policy. • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. • Register guests and assigns rooms. Accommodates special requests whenever possible. • Assists in pre-registration and blocking of rooms for reservations. • Knows the location and types of available rooms as well as the activities and services of the property. • Knows how to use front office equipment and system. • Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange, • Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. • Uses proper telephone etiquette. • Reports any unusual occurrences or requests to the manager or assistant manager. • Maintains the cleanliness and neatness of the front desk area. • Other jobs as assigned by manager