About Us — Tourism Professional Training Department & National Registration System

Structure & Bureau Mandates

Specialized Bureaux Under the Department

Explore the official roles and responsibilities across the 7 bureaus powering standards, training, certification, and ASEAN integration.

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17 Duties

01 • Bureau

Quality and Standards Office

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8 Duties

02 • Bureau

Registration & Tourism Labor Market Office

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18 Duties

03 • Bureau

ASEAN MRA Implementation Office

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12 Duties

04 • Bureau

Tourism Professional Training Office

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8 Duties

05 • Bureau

Tourism Guide Training Office

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12 Duties

06 • Bureau

National & ASEAN Tourism Professional Assessment & Recognition Office

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7 Duties

07 • Bureau

Tourism Vocational Training Schools Office

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Select Specialized Bureau:

01 Specialized Bureau

Quality and Standards Office

17 Official Responsibilities

Roles and Responsibilities of the Bureau

Total: 17 mandates

Update competency standards, training curriculums, and training toolkits for tourism skills in line with the spirit of the ASEAN Mutual Recognition Arrangement on Tourism Professionals (ASEAN MRA-TP).

#01-01

Develop competency standards, training curriculums, and training toolkits for newly emerging ASEAN tourism skills.

#01-02

Monitor and evaluate work performance and service quality across each skill area of ASEAN tourism professionals.

#01-03

Develop and update national and ASEAN qualification packages to support the training and assessment of ASEAN tourism professionals.

#01-04

Establish mechanisms to promote In-house Training adhering to ASEAN standards.

#01-05

Establish mechanisms to promote ASEAN Tourism Professional Apprenticeship Programs.

#01-06

Establish mechanisms for defining Training Obligations.

#01-07

Establish mechanisms for quality assurance of training in compliance with ASEAN standards.

#01-08

Issue certificates and diplomas to trainees and students upon completion of training and assessment aligned with ASEAN standards.

#01-09

Issue certificates of quality assurance for ASEAN tourism professional training.

#01-10

Implement management and training mechanisms for National and ASEAN Master Trainers.

#01-11

Organize and record qualifications of tourism professionals in Tourism Skill Passports.

#01-12

Develop online digital learning programs (E-Learning Program).

#01-13

Disseminate mechanisms supporting the implementation of quality and competency standards for ASEAN tourism professionals, and execute tasks according to the ASEAN MRA-TP Work Plan.

#01-14

Collaborate with the Ministry of Education, Youth and Sport and relevant ministries/institutions to orient ASEAN tourism vocational training in general/technical high schools and other educational and training institutions.

#01-15

Collaborate with the National Training Board (NTB) to recognize assessed qualification levels.

#01-16

Collaborate with relevant ministries, private sector, national and international organizations, development partners, and the regional secretariat for ASEAN MRA-TP to develop competency standards, training curriculums, and toolkits adhering to national, ASEAN, regional, and international standards.

#01-17

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02 Specialized Bureau

Registration & Tourism Labor Market Office

8 Official Responsibilities

Roles and Responsibilities of the Bureau

Total: 8 mandates

#02-01

Promote and accelerate professional registration on the National (CTPRS) and ASEAN (ATPRS) systems.

#02-02

Update information regarding tourism professional skill strengthening and career development.

#02-03

Publish and distribute bulletins on tourism professional skills and labor market demand.

#02-04

Provide advisory services and career counseling regarding the tourism labor market.

#02-05

Collaborate in organizing skill events such as the Tourism Professional Forum, National Career Forum, Skill Contests, and Tourism Job Fairs.

#02-06

Partner with educational institutes and vocational schools to facilitate job placement for tourism students and graduates.

#02-07

Collaborate with tourism operators to expand work-trial, internship, traineeship, and apprenticeship opportunities for students and professionals.

#02-08

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03 Specialized Bureau

ASEAN MRA Implementation Office

18 Official Responsibilities

Roles and Responsibilities of the Bureau

Total: 18 mandates

Strengthen awareness and build capacity on the implementation of the ASEAN Mutual Recognition Arrangement on Tourism Professionals (ASEAN MRA-TP).

#03-01

Promote information exchange and communication with the Regional Secretariat in charge of ASEAN MRA-TP implementation.

#03-02

Prepare reports and attend working meetings and ASEAN professional committee sessions.

#03-03

Draft Memorandums of Understanding (MoU) on cooperation related to capacity development and ASEAN tourism professional training.

#03-04

Develop tourism professional development plans aligned with ASEAN regional trends.

#03-05

Formulate guidelines and supporting documents for ASEAN tourism skill competitions.

#03-06

Create, design, develop, and maintain updates on the NCTP website.

#03-07

Coordinate multi-channel information sharing regarding the ASEAN MRA-TP.

#03-08

Coordinate the registration of tourism professionals into the ASEAN Tourism Professional Registration System (ATPRS).

#03-09

Monitor and audit ASEAN tourism professional data to facilitate and manage labor mobility.

#03-10

Record qualifications of Master Trainers, Mobile Trainers, National Trainers, Mobile Assessors, and Master Assessors in the ATPRS.

#03-11

Organize and record tourism vocational training schools in the ASEAN Tourism Professional Registration System.

#03-12

Prepare competition guidelines, scoring manuals, and technical documents for ASEAN tourism skill contests.

#03-13

Develop training aids including video tutorials and training materials, publishing them on the official portal.

#03-14

Disseminate operational mechanisms supporting ASEAN tourism professional registration.

#03-15

Implement additional activities and assignments in accordance with the ASEAN MRA-TP Work Plan.

#03-16

Collaborate with the Regional MRA Secretariat to manage the ASEAN tourism professional database.

#03-17

Partner with the Regional MRA Secretariat to monitor, promote, and accelerate the execution of the ASEAN Mutual Recognition Arrangement.

#03-18

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04 Specialized Bureau

Tourism Professional Training Office

12 Official Responsibilities

Roles and Responsibilities of the Bureau

Total: 12 mandates

Formulate strategic training plans for tourism and hospitality vocational skills.

#04-01

Organize and launch tourism professional training courses across all skills, modalities, and qualification levels.

#04-02

Issue training certificates to tourism professionals across all disciplines and levels.

#04-03

Conduct capacity-building training programs for Master Trainers, National Trainers, and Lead Assessors.

#04-04

Establish mobile teams of Master Trainers, National Trainers, and Lead Assessors for nationwide deployment.

#04-05

Establish incentive and recognition awards for outstanding Master Trainers, National Trainers, and Lead Assessors.

#04-06

Build and manage networks of instructors, trainers, lead assessors, professors, and researchers in the tourism sector.

#04-07

Collaborate in organizing incentives and awards for exemplary tourism professionals and operators providing quality hospitality services.

#04-08

Deliver specialized training supporting national tourism promotional campaigns such as Good Hospitality contests, Cambodia Feel the Warmth, and legal/regulatory guidelines.

#04-09

Partner with ministries, operators, SMEs, and development partners to deliver training courses, including on-site In-House Training programs.

#04-10

Inspect, evaluate, accredit, and monitor tourism training to guarantee quality compliance with national, ASEAN, regional, and international standards.

#04-11

Implement measures and organized training programs aimed at upgrading and assuring human resource quality in the tourism sector.

#04-12

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05 Specialized Bureau

Tourism Guide Training Office

8 Official Responsibilities

Roles and Responsibilities of the Bureau

Total: 8 mandates

Organize and conduct tour guide training courses across all qualification levels (regional, national, and international).

#05-01

Administer entrance exams, exit assessments, and official result announcements for tour guides.

#05-02

Issue official tour guide training certificates and credentials across all levels.

#05-03

Conduct studies and research on tour guide training needs across specialized foreign language proficiencies.

#05-04

Organize continuous professional development (CPD) and refresher training courses for certified tour guides.

#05-05

Conduct training on professional code of ethics, tourist safety, and high-quality hospitality services.

#05-06

Collaborate with the Tourism Services Department to support tour guide official licensing and renewals.

#05-07

Partner with tour guide associations and tourism operators to enhance career opportunities and service standards.

#05-08

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06 Specialized Bureau

National & ASEAN Tourism Professional Assessment & Recognition Office

12 Official Responsibilities

Roles and Responsibilities of the Bureau

Total: 12 mandates

Establish and update qualification assessment and recognition mechanisms for national and ASEAN tourism professionals.

#06-01

Establish mechanisms for the assessment and accreditation of Assessment Centers and Centers of Excellence in accordance with the ASEAN Mutual Recognition Arrangement on Tourism Professionals (ASEAN MRA-TP).

#06-02

Study and formulate assessment plans for tourism professionals, including the Recognition of Prior Learning (RPL).

#06-03

Develop and update mechanisms and assessment toolkits for tourism professionals tailored to ASEAN qualification levels and specific competencies.

#06-04

Conduct qualification and competency assessments for national and ASEAN tourism professionals.

#06-05

Prepare and submit registration nomination documents for ASEAN tourism professionals to the Regional Secretariat for ASEAN MRA-TP.

#06-06

Assess, certify, and maintain qualifications and competencies of Mobile Assessors and National/ASEAN Master Assessors.

#06-07

Disseminate standards and mechanisms supporting assessment and recognition for ASEAN tourism professionals.

#06-08

Execute additional assignments and activities in accordance with the ASEAN MRA-TP Work Plan.

#06-09

Collaborate with the National Training Board (NTB) to recognize and endorse assessed qualification levels.

#06-10

Collaborate with the Regional MRA Secretariat to strengthen the competencies of National and ASEAN Master Assessors.

#06-11

Collaborate with the private sector, national and international organizations, and development partners to advance ASEAN tourism assessments under the MRA-TP framework.

#06-12

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07 Specialized Bureau

Tourism Vocational Training Schools Office

7 Official Responsibilities

Roles and Responsibilities of the Bureau

Total: 7 mandates

Oversee and inspect all state-managed national tourism vocational training schools.

#07-01

Establish incentive schemes and award recognitions for model tourism vocational training schools.

#07-02

Manage and develop the Ministry of Tourism Library by securing academic books and educational resources.

#07-03

Inspect and accredit private and NGO-managed tourism vocational schools, auditing faculty, trainers, and curriculums against national and ASEAN benchmarks.

#07-04

Partner with ministries and relevant institutions to incorporate tourism vocational curriculums into educational establishments.

#07-05

Collaborate with the Ministry of Education, Youth and Sport, Ministry of Labour, and stakeholders to govern and audit tourism curriculums, professors, and trainers.

#07-06

Partner with development partners to promote construction and equipping of tourism/hospitality institutes, vocational schools, and specialized training facilities.

#07-07

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Capabilities & Strategic Evolution

Core Capabilities & Digital Roadmap

Six core digital capabilities driving credential verification, paired with our strategic roadmap towards 2030.

#01

Online Registration

Professionals create personal digital accounts to submit employment history, competencies, credentials, and portfolios entirely online.

#02

Document Verification

Admins review and securely verify certificates, experience letters, vocational credentials, and assessment evaluations.

#03

Digital ID & QR Code

Registered professionals receive an official Digital ID with verifiable QR Code for instant credentials verification.

#04

Public Search & Verification

Tourism companies and the public can verify registered and certified professionals to ensure legitimate hiring.

#05

Training & CPD Management

Manage vocational courses, digital curriculums, certificates, and continuing professional development (CPD) credits.

#06

Reports & Labor Analytics

Generate actionable analytics on labor supply, regional skill distribution, gender balance, and market demand.

Core System Benefits & Institutional Value

Builds public trust and employer confidence in certified professionals
Standardizes service quality benchmarks across hotels and operators
Eliminates credential fraud and counterfeit qualification documents
Provides empirical labor analytics for national tourism policy
Enables labor mobility across all ASEAN member states under MRA-TP
Advances public digital governance and paperless certification

Digital Evolution Roadmap (2026–2030)

Planned digital modernizations to further elevate Cambodia’s tourism workforce:

Mobile Application

e-Licensing System

Online Assessment

AI Skill Matching

ATPRS ASEAN Sync

Digital Skill Passports

National Commitment to Human Capital

“This system is not merely a registration portal — it is a critical national platform for nurturing, elevating, and certifying Cambodian human resources in the tourism sector, steering the nation toward a quality-driven, highly professional, and sustainable hospitality industry.”

Tourism Professional Training Department (TPTD)

Strategic Mandate & Direction

Our Mission

Our Vision

Core Principles

Legal & Regulatory Framework

Sub-Decree No. 34 ANKr.BK

ASEAN MRA-TP (2012)

NCTP Mandate (គ.ជ.អ.ទ.)

Cambodia CTQF Framework

Department Organizational Structure

Quality & Standards

Registration & Market

ASEAN MRA

Vocational Training

Tour Guides

Assessment & Recognition

Vocational Schools

Specialized Bureaux Under the Department

Quality and Standards Office

Registration & Tourism Labor Market Office

ASEAN MRA Implementation Office

Tourism Professional Training Office

Tourism Guide Training Office

National & ASEAN Tourism Professional Assessment & Recognition Office

Tourism Vocational Training Schools Office

Quality and Standards Office

Roles and Responsibilities of the Bureau

Registration & Tourism Labor Market Office

Roles and Responsibilities of the Bureau

ASEAN MRA Implementation Office

Roles and Responsibilities of the Bureau

Tourism Professional Training Office

Roles and Responsibilities of the Bureau

Tourism Guide Training Office

Roles and Responsibilities of the Bureau

National & ASEAN Tourism Professional Assessment & Recognition Office

Roles and Responsibilities of the Bureau

Tourism Vocational Training Schools Office

Roles and Responsibilities of the Bureau

Cambodia Tourism Professional Registration System

How CTPRS Works for Professionals

Digital Registration

Document Audit

Assessment & RPL

National Certificate

Digital QR & Job Link

Key Objectives of the Platform

System Beneficiaries & Target Groups

Core Capabilities & Digital Roadmap

Online Registration

Document Verification

Digital ID & QR Code

Public Search & Verification

Training & CPD Management

Reports & Labor Analytics

Core System Benefits & Institutional Value

Digital Evolution Roadmap (2026–2030)

National Commitment to Human Capital

Take Part in Cambodia’s Professional Registry

For Tourism Workers

For Employers & Public

For Schools & Inquiries

Department Organizational Structure (HD Chart)

Install CTPRS App