Discover Tourism & Hospitality Careers in Cambodia

- Work experience as a Hotel Front Desk Agent, Receptionist or similar role - Understanding of how travel planning websites operate, like Booking and TripAdvisor - Customer service attitude - Excellent communication and organizational skills

Greeting guest, register, assign room dormitory guests hostel. Check guests and out list. Helping guest by offering guests advice local activities, arrange taxi tour service, booking bus ticket, arrange – laundry service, etc. Contact housekeeping maintenance staff when guests report problem related. Answering enquiries person, by phone on email. Managing reservation/booking system, make confirm reservation. Basic clerical work, Handling cash, Simple bookkeeping. Do close shift everyday correctly payment, room checked in, room cancellation Must accept hotel regulation rule.

Checking controlling of Linen’s Company. Checking monitoring cleaning for customer. Doing monthly invoice collection payment customer. Contact housekeeping maintenance staff when problem happened. Doing daily monthly reports Manager Head Office. Checking monitoring staff Laundry Department. Contacting Marketing ordering get new customer. Make good connection all customers that using our and solving problems if happened them. Checking controlling payment Laundry Counter. Checking stock make ordering chemical need nearly finished stock. Any advice updating way processing to follow……..etc.

រៀបចំគ្រែអោយបានស្អាតតាមវេនដែលបានកំណត់ ធ្វើអោយប្រាកដ៏ថាក្រណាត់កំរាលទាំងអស់គ្មានប្រឡាក់​ ឬស្លាកស្នាមអ្វីផ្សេង ប្រមូលសំរាមចេញពីបន្ទប់របស់ភ្ញៀវ សម្អាត់ធូលី និងជួតសម្អាត់គ្រប់គ្រឿងសង្ហារឹមនឹងរៀបចំអោយបានត្រឹមត្រូវ សម្អាត់បន្ទប់ទឹក ទឹកផ្កាឈូក​ បង្គន់ អាងទឹក ជាន់ និងជូយសម្អាត់អោយបានម៉ត់ចត់ បូមធូលីក្នុងបន្ទប់គេងអោយបានស្អាត បំពេញសេវា ផ្គត់ផ្គង់សំភារៈ​​ និងដាក់កន្សែងទៅតាមការស្នើសុំរបស់ភ្ញៀវ ធ្វើអោយប្រាកដ៏ថាកន្សែង និងរនាបាំងខស្អាត ឬមានស្លាកស្នាមប្រឡាក ធ្វើការផ្លល់ពត៌មានដល់ប្រធានក្រុមសម្អាត់អំពីសម្ភារៈដែលត្រូវជួសជុលចាំបាច់ណាមួយ អនុវត្តជារៀងរាល់ និងភារៈកិច្ចការងារដែលបានកំណត់ដោយប្រធានរបស់ខ្លួន អនុវត្តយ៉ាងតឹងរឹងតាមនិតីវិធីរបស់នាយកដ្ឋានប្រតិបតិ្តការ និងស្តង់ដាជាក់ស្ដែង

• Manage and check overall of work to lead team housekeeping. • Vacuuming, sweeping, and mopping floors of various types. • Dusting ceilings, walls, desks, chairs and furniture. • Scrubbing and sanitizing toilets, sinks, and dinning fixtures. • Emptying trash cans. • Cleaning windows. • Liaising with the admin officer in charge to ensure that cleaning products are in stocks at all times. • Reporting any breakages that occur during the cleaning process. • Informing the maintenance staff of repairs that need to be done.

DUTIES AND RESPONSIBILITIES: • Meet and greet all arriving guests with courtesy and professionalism. • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary knows cancellation policy. • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. • Register guests and assigns rooms. Accommodates special requests whenever possible. • Assists in pre-registration and blocking of rooms for reservations. • Knows the location and types of available rooms as well as the activities and services of the property. • Knows how to use front office equipment and system. • Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange, • Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. • Uses proper telephone etiquette. • Reports any unusual occurrences or requests to the manager or assistant manager. • Maintains the cleanliness and neatness of the front desk area. • Other jobs as assigned by manager

• High school diploma or general education degree. • At lease 2 years experience relate to position applied. • Proven experience in similar role. • Ability to use a variety of cleaning products and equipment. • Able to stand for extended periods of time. • Excellent organizational skills. • Able to complete tasks on time with minimal supervision.