The HoKa Project Management Committee of the Ministry of Tourism, in collaboration with Swisscontact, organized a training course for Cambodia Hospitality (HoKa) National Assessors in the areas of Front Office and Housekeeping. The training brought together 25 participants, including 12 women, comprising officials from the Ministry of Tourism, the Provincial Departments of Tourism in 12 target provinces, staff members of Smiling Gecko Cambodia, and Anik Palace.
The training aimed to strengthen the pool of Cambodia Hospitality (HoKa) National Assessors in Front Office and Housekeeping by providing participants with updated knowledge and additional technical competencies. This initiative contributes to developing qualified national assessors in Front Office and Housekeeping across the target provinces, thereby supporting human resource development in the tourism sector, responding to industry needs, and, in particular, enhancing the recognition and value of professional tourism skills.
Over the two-day training, participants acquired knowledge and practical understanding of the following key areas:
1. Cambodia’s National Education System
2. Learning Outcomes and Recognition within the General Education and Technical and Vocational Education and Training (TVET) Systems
3. Cambodia National Qualifications Framework (CNQF)
4. ASEAN Qualifications Framework (AQF)
5. Competency
6. Competency-Based Training (CBT)
7. Competency-Based Assessment (CBA)
8. Roles and Responsibilities of Cambodia Hospitality (HoKa) National Assessors
9. Effective Competency Assessment (HISA)
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